We offer our clients complete Managed IT Services and support with round-the-clock monitoring at a monthly flat-rate to fit any budget. What sets THUMBTECHS aside from our competitors is that we don't charge on the typical case-by-case basis and there are no additional fees for time spent on site.
The service plans we provide are customizable to fit your small business needs and include one reliable, monthly rate that becomes nothing more than a company operating expense. We offer flat rate I.T. plans to fit any budget. From off-site backups to 24/7 monitoring, we have the I.T. solutions your business needs.
Each client is appointed one dependable IT staff member and point of contact in tune with your daily network and operational needs. This ensures improved network reliability as well as increased productivity and stability for your business. Our online case management and dispatching systems allows us to track, store, and retrieve every open or closed case from your company's network history.
At THUMBTECHS, we integrate off-site backup solutions to store all critical data. We offer this add-on by the storage space needed and grant access to administrators to pull at their leisure. We store these documents on an external hard drive that will meet all security standards necessary for your business and will help disaster proof your data in the case of an unexpected emergency.
As part of our special Project & Audits category, THUMBTECHS can deliver disaster recovery and consolidation assignments on a fixed-bid pricing agreement. Submit a Quick Case for more information to let us know the type of backup scans you're looking for.
THUMBTECHS is also a turn-key network infrastructure provider which includes structured cabling, telecom implementation, design and certification. Our project managers perform enterprise level network architecture and planning to develop the optimal design based on your specific requirements.
We understand that our PROTECT or CORRECT Plans may not be a perfect fit for your specific or unique needs. In many cases, a Customized Plan of specific products and services are necessary to meet your IT coverage needs. In these cases, our experienced staff will customize a SELECT Plan that provides only the services that meets your needs and fits your budget. * Response time and Unlimited support hours are dependent upon the level of service you choose (Basic, Silver, Platinum or Preferred).
Online-Computer, IT and Technical Support with No Term Agreement!
These are strictly for remote-only service only and does not include on-site or depot services.
Q5 $399 - 5 cases per quarter
Purchase Q5 SupportQ10 $649 - 10 cases per quarter
Purchase Q10 SupportTruly unlimited I.T., the way I.T. is supposed to be.
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